Building from our collaboration with Toyota, my senior PhD student, Ali Abdolrahmani, led this paper on how we can make voice assistants work better for both blind and sighted folks in contexts outside of the home. Check out our short video preview, and read the full paper!
Abdolrahmani, A., Gupta, M.H., Vader, M.-L., Kuber, R., Branham, S.M. “Towards More Transactional Voice Assistants: Investigating the Potential for a Multimodal Voice-Activated Indoor Navigation Assistant for Blind and Sighted Travelers.” In Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI ’21), Online Virtual Conference (originally Yokohama, Japan), May 8-13, 2021. (acceptance rate: 26%)
The INsite Lab is really excited to be embarking on an extension of our existing University Mobility Challenge project with Toyota to address the immediate needs of hundreds of blind and low vision community members in the Orange County and Los Angeles region. See a write-up of our project goals, collaborators, and anticipated outcomes on the ICS Blog.
Going on the academic job market in search of a tenure-track position at a research-focused institution can be scary––it was for me, at least. By the time I got up the nerve, I had a non-linear career path (4 years post-PhD in a teaching-focused position). I had dramatically changed research topics twice (advisor change in grad school, and once again for my postdoc). And, I didn’t really understand the current landscape of academia in my field, HCI, in part because my advisor never had to navigate it (Steve Harrison came directly from industry and was a Professor of Practice).
Fast forward to 2019. I am very happily seated in an office in Donald Bren Hall at UC Irvine’s Department of Informatics in my second year as an Assistant Professor. And, when I look back, I realize much of that fear was truly unnecessary. I have been collecting stories of other scholars with non-linear paths (mostly through Geraldine Fitzpatrick’s Changing Academic Life podcast, which I highly recommend), and reflecting on what I wish I had known just a couple years ago. So, in this post––which I plan to extend in chunks over time––I will share some of the resources and advice from kind mentors who helped me make it through, as well as some things I would do differently if I could have another go. I hope, wherever you may be on your journey and whatever you ultimately decide, you find parts of this post useful as you plan next steps.
I benefitted immensely from the job materials posted publicly by scholars like Jon Froehlich and Erika Poole, and materials shared by mentors like Amy Hurst. Don’t be shy to poke around the websites of your academic heroes, or even ask them directly, for copies of their materials. In the spirit of paying it forward, I am happy to share my:
Research Statement Notes: I decided to go for a two-page statement, though for a TT research position, longer statements are common. My assumption is that most faculty don’t have time to read more.
Teaching Statement Notes: I put aside advice to (1) make this one page only, (2) make this about my philosophy as opposed to my practice. Having worked three years as a full-time Lecturer, I had a significant amount of teaching experience under my belt, so I opted to showcase this in two pages with evidence. Your mileage may vary.
Diversity Statement Notes: As with my teaching statement, I opted to focus on my practice. Diversity and inclusion are a core part of my identity and the research, teaching, and service I seek out. If this isn’t the case for you, my example may be less useful.
Cover Letter Notes: The cover letter should be highly tailored for each institution, but it also needs to tell the core story of your research, teaching, and service. In this copy, I’ve removed the bits that were specific to my plans at UCI.
Preview: Rounding Up Job Ads
The next section I will write will revolve around which mailing lists I joined and which websites I scoured, as well as how I managed all of the positions in a spreadsheet. Perhaps the best advice I will give will relate to how you can make the job opportunities come to you:) Stay tuned for this and other sections, including:
Getting Feedback on Your Materials
Knowing When You’re Ready & the Narrative of “Fit”
Brews and Brains at UCI is a student-led initiative to support science communication to the general public, a topic near and dear to my heart. So, when they invited me to share my team’s research on voice assistants and people with vision impairments at a local pub, I was all in. This event took place on October 15, 2019. As of December, the work I draw on is or will soon be reported in academic-ese in various venues:
Storer, K., Judge, T.K, Branham, S.M. “‘All in the Same Boat’: Tradeoffs of Voice Assistant Ownership for Mixed-Visual-Ability Families.” CHI 2020, forthcoming
Abdolrahmani, A., Storer, K.M., Mukkath Roy, A.R., Kuber, R., & Branham, S.M. Blind Leading the Sighted: Drawing Design Insights from Blind Users Towards More Productivity-Oriented Voice Interfaces. TACCESS Journal. forthcoming
Branham, S.M. & Mukkath Roy, A.R. “Reading Between the Guidelines: How Commercial Voice Assistant Guidelines Hinder Accessibility for Blind Users.” ASSETS 2019
This was fun to make, and I hope you find it fun and accessible to watch. Many thanks to Brews and Brains, who honored my request to caption the video, and who didn’t tease me when I went for a wine glass instead of a stein:)
Congratulations to my MS thesis student Maya Gupta and numerous other (under)graduate students who made our forthcoming paper (a collaboration with Ravi Kuber‘s group at UMBC) “Towards More Universal Wayfinding Technologies: Navigation Preferences Across Disabilities” possible. This interview study observed the navigation preferences of people across disability groups––primarily older adults, people with vision impairments, and people with mobility impairments––to see what we can learn about the most universally preferred features for routing technologies to include. Please stay tuned for a pre-print and more details about our findings.
I am excited and thankful to our CHI 2020 reviewers for supporting the publication of our latest paper “‘All in the Same Boat’: Tradeoffs of Voice Assistant Ownership for Mixed-Visual-Ability Families.” This paper was a collaboration between Kevin Storer––my talented PhD student––Tejinder Judge––Senior UX Researcher in Google’s Voice Assistant group––and myself. In this study, we looked at how blind parents with sighted partners and children negotiated tensions around use of smart speaker voice assistants in their homes. Please stay tuned for a pre-print and more details about our findings.
Thanks to generous sponsorship from Toyota, in collaboration with UMBC, over the next two years INsite Lab will be developing mobility technologies for people with a range of disabilities. More details here.
My MS thesis student, Antony Rishin, and I are looking forward to sharing our latest study on Voice Assistants for accessibility. Check out an advance copy here: “Reading Between the Guidelines: How Commercial Voice Assistant Guidelines Hinder Accessibility for Blind Users.”
Voice assistants like Google and Siri hold great potential for people who are blind––no screens (sort of)! But, research done by my student Ali Abdolrahmani uncovered significant usability and accessibility challenges. Antony Rishin and I decided to find out whether these challenges can be explained by the voice assistant design guidelines that are published by companies. We did a content analysis of hundreds of pages of guidelines from Google, Amazon, Microsoft, Apple (which had shockingly sparse design documentation), and Alibaba. Long story short, there’s a lot of work to be done to bring these documents up to speed on accessible, usable experiences for people who are blind and others.
More details coming soon. Until then, you can download a pre-print of the paper below:
Storer, K. & Branham, S.M. “That’s the Way Sighted People Do It: What Blind Parents Can Teach Technology Designers About Co-Reading with Children.” In Proceedings of the ACM Conference on Designing Interactive Systems (DIS ’19), San Diego, CA, June 23-28, 2019. 10 pages. (acceptance rate: 25%) (Honorable Mention – top 2%) forthcoming
I am proud beyond words of my PhD student, @kmstorer! His first first-author paper, about how blind parents co-read with their children, has received an #HonorableMention at #DIS2019. Celebration when I return from #CHI2019!